If we decide that there was no error, we will send you a written explanation. Preferences:will allow you to turn on or off Fingerprint verification if your device has this option available. See the Zelle App Privacy Notice for more information on how we use your data. Neve is our newest WordPress theme. Download Product Brief. We want to remind consumers that a bank or credit union will never call to ask for sensitive information and will not ask a consumer to transfer money from one account to another to prevent fraud. When you send and receive money using the Service with a bank account held at a financial institution that is not a Network Financial Institution (as defined above), this Service Agreement applies. 25. To view these terms, please click here First Name Last Name Email Financial Institution Terms of Use Marketing and Communications Last Updated: July 2, 2019 Acceptance. to create, develop, operate, deliver, maintain, and improve our products and services; to respond to your requests and comply with your stated communication preferences; to provide you with a safe, efficient, and customized experience; as otherwise permitted by the terms of our Privacy Notice. 1. We recommend that you send money only to friends, family and others that you know and trust. Suppose a party to an insurance dispute needs information about pre-existing roof damage and/or previous claims relating to such damage. Need help sending money with Zelle through your partner financial institution. if your bank is not listed. Other Users may send money to you or request money from you using that U.S. mobile number. 2023 Early Warning Services, LLC. There may be other circumstances when the payment may take longer. You agree to access the Zelle Site in compliance with our Terms of Use, which are available at zellepay.com/terms-use and incorporated into and made part of this Service Agreement by this reference. You must have JavaScript enabled to use this form. Nisha Jones. When using or enrolling with Zelle within your financial institutions mobile app or online banking service, your bank or credit union will assist you with any issues you may be experiencing. Use or continue to use the Materials without an existing and enforceable contract with a Zelle services Participant who has entered into a contract with Early Warning or a reseller of the Zelle services. Liability for Failure to Complete Transfers. Any opt-out request postmarked after that date will not be effective, and you will continue to be bound by the Agreement to Arbitrate, including the Class Action Waiver. You'll be prompted to accept permissions to your device. Zelle app users are able to send money to other Zelle users enrolled with one of our partner financial institutions. If you are enrolled with Zellein your financial institutions mobile app or online banking service, their support team will assist you with your lock out. Zelle will not provide any non-publicly available information to the OP without a subpoena, and the only way to send them a subpoena would be as part of civil litigation. An internet browser that we support, which include Internet Explorer 10.x or higher, Safari 3.2.x or higher, Firefox 32.x or higher and Chrome 38.x or higher, Mac OSX Safari 5 and higher, Safari for iOS 6 and higher, Chrome for iOS, and Chrome for Android; Local, electronic storage capacity to retain Records or Communications or a printer to print them; A valid email account and software to access that email account; An up-to-date device or devices (e.g., computer, tablet, mobile phone, etc.) Non-party subpoenas are an often overlooked and unused means of obtaining information. If the email address that you provide when you enroll is not already linked to another profile that you may have enrolled with Zelle then we will also link that email address to your new profile so that others may send money to and request money from you using your email address. Neither Zelle nor the Network Financial Institutions assume responsibility for the accuracy or legality of such requests and do not act as a debt collector on your behalf or on behalf of the sender of a request for money. If you are enrolled with Zelle at a participating financial institution and need assistance with receiving your money with Zelle,please reach out to your financial institution for assistance. Canceling your use of the Service means Zelle will inactivate your profile and login on our mobile app, and the email address or mobile number that you enrolled will no longer be eligible to send or receive money. Early Warning Services, LLC Attn: Litigation Support 16552 N. 90th Street Scottsdale, AZ 85260 Email: Paralegal@earlywarning.com **Please read the following information carefully. You are responsible for any fees or other charges that your wireless carrier may charge for any related data, text or other message services, including without limitation for short message service. But it's not only for consumers, as a business you might want to know more about the Zelle business account. Governing Law; Choice of Law; Severability. after entering your new password. My Info: will allow you to update your personal and profile information. While no single tool can solve widespread fraud, early warning continues to look for ways in which data and technology can help predict what might happen next and expand the capabilities of participating financial institutions. The use of a non-partisan subpoena requires knowledge of the rules and/or methods of non-party disclosure. Just note that the notice and subpoena must be served within a reasonable time before the response deadline. Receiving Money; Money Transfers by Network Financial Institutions. Zelle charges no fees for your use of the Service to complete transfers between Network Financial Institutions and you. Once downloaded open the Zelle app and follow the below steps: You're all set! suitable for connecting to the Internet and supported by, An operating system capable of receiving, accessing and displaying Records and Communications from us in electronic form via text-formatted email or access to our website using a supported browser. Foradditionalinformation on enrolling with the Zelle app visit our FAQs athttps://www.zellepay.com/support/enrolling-with-zelle. Please make sure to state that you are requesting a paper copy of particular Records and Communications. Use a check mark to point the answer . We will send no paper copy of any Records and Communications to you unless you request it or we otherwise deem it appropriate to do so. Sacramento, CA 95833. Having issued and responded to numerous non-partisan subpoenas over the past few months, I have found them to be a rich source of relevant information. For iOS users you may turn on or off your Face ID from the Preference option. U.S. Once completed, you may begin sending, requesting and receiving money with Zelle. Consent to Use and Disclose Personal Information (Including Account Information). We can answer your questions about submitting a legal request and help you decipher the results. Notwithstanding this Agreement to Arbitrate, you and Zelle may choose to bring individual claims or disputes in a small claims court, provided that they fall within that courts jurisdiction. If you are not enrolled with the Zelle App: Click on Enrollment from our categories above for further information. You will be notified in advance of any fees in accordance with Section 2 above. This is the actual form with sample text added in each section. This is called fast funds enabled. Category: ZELLE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THE SERVICE DESCRIBED OR PROVIDED. If you have entered your enrolled mobile phone number and the information is correct, we'll need look into this further. Verify with the Sender the money and is in a completed status. When you enroll with Zelle, you may establish one or more profiles. Only send to people you know and trust. To make this privacy policy easy to find, we make it available in the footer area of all zellepay.com pages. You can verify if your card is fast funds enabled by reaching out to the support number on the back of the card. Select Yes and a verification code will be sent to your U.S. mobile number. CLASS ACTION WAIVER. No problem: You will not be able to reset your password without your CVV. In most cases, when you are sending money to another enrolled User, the transfer will occur in minutes; however, there are circumstances when the payment may take longer. You agree that you will not use the Service to send money to anyone to whom you are obligated for tax payments, payments made pursuant to court orders (including court-ordered amounts for alimony or child support), fines, payments to loan sharks, gambling debts or payments otherwise prohibited by law, including without limitation, the prohibited uses described in Section 3 below, and you agree that you will not use the Service to request money from anyone for any such payments. This is called fast funds enabled. Zelle reserves the right, in our sole discretion, to discontinue the provision of electronic Records and Communications, or to terminate or change the terms and conditions on which we provide electronic Records and Communications. YOU MUST AGREE TO THESE TERMS TO ENROLL FOR THE SERVICE PROVIDED BY THE ZELLE NETWORK AND DESCRIBED BELOW. Do not try to file this sample form. To receive money to more than one accountyouwillneedto enroll aunique U.S. mobile number oremail addressperaccount. Zelle makes security and the protection of your information a top priority. Create your signature and click Ok. Press Done. Other product and company names mentioned herein are the property of their respective owners. Tip #1: Send invoices immediately. Your bank or credit union support team can help you enroll. By using the Site, you hereby submit to the exclusive jurisdiction of the courts within the State of Delaware and waive any jurisdictional venue or inconvenient forum objections to such courts. Youll enter your eligible debit Visa or MasterCard and continue to follow the prompts to enter your personal information and create your password. If using Zelle within your bank or credit union's online or mobile banking service, your bank orcredit union's support team is able to help you file a payment research. If you choose not to re-enroll your profile will remain locked and you will beunable tocontinueto use the Zelleapp. PLEASE READ THEM CAREFULLY. When you send and receive money using the Service with a bank account held at a Network Financial Institution (as defined above), the terms of use at that Financial Institution apply. You understand and acknowledge that Users to whom you send payment requests may reject or ignore your request. You may verify with the Recipient they have fully enrolled with the email address or mobile number you are trying to send money, and have opted into receive notification. https://www.zellepay.com/support/enrolling-with-zelle. If youre enrolled with Zelle through your bank or credit unions banking app or online banking, your financial institution will be able to assist with deactivating your Zelle profile. If at any time while you are enrolled, you do not send or receive money using the Service for a period of 18 consecutive months, we may contact you and/or take other steps to confirm that the U.S. mobile phone number or email address that you enrolled still belongs to you. Subject to applicable law, Zelle may terminate or suspend this Service Agreement and your use of the Zelle mobile app and Service, in whole or in part, at any time for any reason without cause and without prior notice. Zelle and the Zelle marks used herein are trademarks of Early Warning Services, LLC. You can use Zelle through your online banking service, or via the Zelle app, to make payments to friends, family, and people you trust. Please consult the Zelle Site for exact customer service hours. You may cancel your use of the Service at any time by notifying Zelle of your intent to cancel by calling us at 1-844-428-8542. If you need more help to fill out your form, you should get legal advice. Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information. You can verify if your card is fast funds enabled by reaching out to the support number on the back of the card. THIS SECTION APPLIES TO YOU AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. You may approve or deny within the messaging. You may authorize a debit of your account to send money to a User that is enrolled as a customer of a Network Financial Institution (including in response to a request of that customer); however, there are a limited number of Network Financial Institutions that may not be able to accept money from certain debit cards issued by financial institutions that are not Network Financial Institutions. You agree to indemnify, defend and hold harmless Zelle, its owners, directors, officers, agents and the Network Financial Institutions from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys fees, resulting from or arising out of any request for money that you send that is related to overdue or delinquent amounts. Please note that Zelle has no responsibility for any fees that your financial institution or your mobile carrier may charge you in connection with your transactions through Zelle. You may ask for copies of the documents that we used in our investigation. BY AGREEING TO THESE TERMS, YOU ALSO AGREE TO THE TERMS OF THE ZELLE APPPRIVACY NOTICE (THE PRIVACY NOTICE) REFERENCED IN SECTION 5 OF THESE TERMS AND THE ZELLE NETWORKS E-SIGN DISCLOSURE AND CONSENT (THE E-SIGN CONSENT). Scottsdale, AZ 85250AND MUST BE POSTMARKED WITHIN 30 DAYS OF YOUR ACCEPTANCE OF THESE TERMS. https://www.zellepay.com/support. You may send money to another User at your initiation or in response to that Users request for money. If this Class Action Waiver is held unenforceable, in whole or in part, as to any claim, then the Agreement to Arbitrate also will not apply to that claim. YOU MAY NOT RECEIVE MONEY FROM A USER THAT IS ENROLLED AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. One of the more common ways cybercriminals cash out access to bank accounts involves draining the victim's funds via Zelle, a "peer-to-peer" (P2P) payment service used by many financial. The scammer impersonates a legitimate business and uses a variety of tactics to trick consumers into providing sensitive information that allows them to trick the consumer into transferring the money to an account controlled by the scammer. I just received a "Notice in Lieu of Subpoena" requesting my. U.S. Any withdrawal of your consent to receive electronic Records and Communications will be effective only after we have a reasonable period of time to process your withdrawal. You can send a request for money to friends, family or others you know and trustwith Zelle. Finally, we provide resources to consumers on our website to protect them from fraud and fraud. Zelle is a mobile payment app that simplifies the payment process and allows for peer-to-peer transfers to happen within minutes. Each profile may be created with one or more aliases, such as your U.S. mobile phone number and/or email address; however, only one bank account and/or debit card may be linked to a profile. You acknowledge and agree that this E-sign Consent is being provided by you in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and Zelle both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means. ZELLE DOES NOT OFFER A PROTECTION PROGRAM FOR AUTHORIZED PAYMENTS MADE WITH THE SERVICE (FOR EXAMPLE, IF YOU DO NOT RECEIVE THE GOODS OR SERVICES THAT YOU PAID FOR, OR THE GOODS OR SERVICES THAT YOU RECEIVED ARE DAMAGED OR ARE OTHERWISE NOT WHAT YOU EXPECTED). Written notice should be provided to Early Warning Services, LLC, Attn: Litigation Support, 5801 N.PimaRd. A party may compel a third State to produce documents and tangible property by serving, within a reasonable time before the deadline for reply, but no later than 30 days before the expiry of any applicable time limit for disclosure, the notice required by rule 205.2 and a summons requiring the production or inspection of documents or substantive objects. If we are unable to confirm that you are the owner of the U.S. mobile phone number or email address, then you understand that we may cancel your enrollment and you will not be able to send or receive money with the Service until you enroll again. All Records and Communications to you in electronic form may be provided (i) by email, (ii) by access to a website designated in an email notice from Zelle to you, or (iii) to the extent permissible by law, by access to a website generally designated in advance for such purpose. https://www.zellepay.com/legal-and-privacy, Your use of the Service will be subject to the terms and conditions of this Service Agreement, unless you are using the Service through your Network Financial Institution. To view these terms, pleaseclick here. Contact your participating bank or credit union support team to request they deactivate the mobile number. Complete the form and we will respond to you via email within 2 business days. Please check your mobile service agreement for details or applicable fees as Message and Data rates may apply. 15. Fees, when applicable, will be displayed prior to each use of Service. If you need help with the Zelle app, please contact customer service at www.zellepay.com/contact-us. If you decline the payment request, the sender will receive a notification that the request was declined. Those debit cards cannot be used with Zelle. By utilizing signNow's comprehensive platform, you're able to perform any necessary edits to Subpoena template form, generate your customized electronic signature within a few quick steps, and streamline your workflow without the need of leaving your browser. All subpoenas must include: The full name, title, mailing address, email address, and phone number of the person and/or entity issuing the subpoena; and The full name, title, mailing address, email address and phone number of the person to whom responsive documents should be sent. If the person you sent money to has already enrolled with Zelle with the email address or U.S. mobile number to which you initiated the payment, the money is sent directly to their bank account (except as otherwise provided below) and may not be canceled or revoked. Youll be directed to select the Zelle app from either the App Store or Google Play to download to your Smartphone. Your mobile data rates may apply. The advanced tools of the editor will lead you through the editable PDF template. FAILURE TO NOTIFY YOUR FINANCIAL INSTITUTION DIRECTLY AND PROMPTLY MIGHT LIMIT YOUR RIGHTS UNDER YOUR ACCOUNT AGREEMENT AND APPLICABLE LAW. [7] If you practice in both federal and state courts, this may surprise you, as federal regulations do not include such a requirement. Your financial institution will assist you. Please make sure to state that you are requesting a paper copy of particular Records and Communications. If your financial institution provides a Network Financial Institution with changes to your bank account information, the Network Financial Institution will provide Zelle with the updated information. If your bank or credit union is listed, you must enroll directly through the online or mobile banking service. Although Early Warning generally responds to subpoenas within 30 to 40 days of receipt; However, due to developments regarding the novel coronavirus COVID-19, our response times may be significantly longer and also vary depending on the scope of the assignment and the type of information requested. Pharmaceuticals and other controlled substances; Sexually oriented activities or materials; Obscene or offensive activities or materials; Materials or activities that promote intolerance, violence or hate; Illegal gambling, gaming, lotteries or sweepstakes; Court-ordered alimony or child support payments; Travelers checks, money orders, equities, annuities, or currencies, including digital currencies, such as bitcoins; Infringement on the copyright, patent, trademark, trade secret or other intellectual property rights of. We are sorry to hear you no longer wish to use the Zelle app. [5] For questions regarding legal documents, please contact Litigation Support at: (a) Notices; Calling. Complete the form and we will respond to you via email within 2 business days. Of subpoena & quot ; requesting my service agreement for details or applicable fees AS Message and data may. 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