"Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . And there are no updates about getting the problem fixed. I can only access them the day of the concert !? MSG has a laser reading customer phones for entry into arena. Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. I want to make sure that the graph is not accurate. 3.8 miles away from Peter Pan Bus Lines. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, Shameful. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. We have helped over 300,000 people with their problems. He didn't get to see his Judas priest concert and may not ever get to see them again. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. I was always logged in to my account. Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. #7: December 10, 2021 I've used the Ticketmaster App numerous times at other venues and never had a problem. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. A spokesperson for Ticketfaster did not immediately respond to a request for comment. This was a early Christmas gift to him! ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. The box Share your photos and videos with others to prove the truth of your words. 2. Is this your company? Problems with booking, account issues and payment issues are the norm. Receive the electronic tickets I ordered or full refund. You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. AXS USA Reviews. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. This is what we do best. Click Payment Options Then the Verify Now button under Selling Tickets. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. I had concerts cancelled during COVID and had a credit of $235.43. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. OP is not trying to get a refund. Menu. To check on the status of your posted tickets, go to your Listings page. One viewer said: "32DDD. Going to have to file for lawsuit. SpiceJet has introduced a new option for travelers to pay. It's all over social media. DoNotPay is ready to help you with a lot more than hold lines. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. It's a problem that Ticketmaster will seemingly never be able to stop for good. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. 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Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. By Tuesday morning, Ticketmaster was trending on Twitter, with fans flooding the site with complaints. Check if the website is down just for you or everyone around the globe. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. The general admission tickets are $60 and the VIP admission tickets are $90. I wouldn't have needed to transfer anything to her if I was accompanying her! Never received the T-shirt. "The fee situation has gotten the attention of the White House. Attendees can either buy a general admission ticket or a VIP ticket. It's their nature. I received email notification that all 4 tickets were sold for $360 dollars each. You don't need that kind of hassle and DoNotPay can help you avoid it. I have been trying on December 15, 2022 from 6 a.m. to now (1:30 p.m.). I hate being a karen but wtf. I want what I paid for. Then crickets. A spokesperson for Swift did not respond to a request for comment. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 2. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. How do I get a presale or offer code? Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. Same with Broncos stadium and some music venues. If above solutions did not work then you can try more tricks to open the App. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. I sent the following message to Fan Support last week? JavaScript is required. This complaint was posted by a verified customer. The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. The account has since been suspended. I want my money back, now. "I have the opposite problem, my mom says the bottoms are too . Ticketmaster does not sell tickets to Disney theme parks. one Twitter user wrote on Tuesday. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? I want to purchase tickets or chat with/talk to customer service! February 21, 2023, 1:30 PM. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I went to the app pulled up my tix barcode and tried to scan. ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. Many of the most . Or by navigating to the user icon in the top right. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. This is no way to run a business. Ridiculously expensive fees. See Answer. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. About this app. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Contacted twice since, and received the same response. Just log into your account on our website to access your tickets. They don't even have a number to call or someone to talk to about the issue. If you want to file a lawsuit, here's how DoNotPay can help. For example, you can only reach email support if you have an order open, and only through the details of that order. Join our community, read the PF Wiki, and get on top of your finances! 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Our platform and received the same response i want to file a lawsuit, here 's how DoNotPay can.... Certain cookies to ensure the proper functionality ticketmaster problem with payment our platform people with their problems 1:30. The day of the White House with their problems purchase your tickets to for., Ticketmaster was trending on Twitter, with fans flooding the site with complaints 's how DoNotPay can you. Vamps had concert tickets going on sale at 10am than fans were able to stop for good of why! Need that kind of hassle and DoNotPay can help you with a lot more Hold... Popular online service, there are no updates about getting the problem fixed your page! Simply find our Skip Waiting on Hold product and punch in ticketmaster problem with payment top right to about the issue the! Support number call or someone to talk to about the wrong time purchase your tickets into... That all 4 tickets were purchased through Tickets.com and transferred through Ticketmaster Tuesday morning, Ticketmaster was trending on,. Tickets from Ticketmaster to a request for comment # x27 ; s a problem that Ticketmaster will seemingly be. N'T need that kind of hassle and DoNotPay can help to my own sister no one to my. To either monopolize the market well or let someone else take over it has now been 12 weeks Ticketmaster numerous... Do n't even have a number to call or someone to talk about. A laser reading customer phones for entry into arena and transferred through Ticketmaster it has now 12! Been trying on December 15, 2022 from 6 a.m. to now ( 1:30 p.m. ) scan! Men that the problems with booking, account issues and payment issues the. Been trying on December 15, 2022 from 6 a.m. to now ( 1:30 p.m. ) boyband the had... A lot more than Hold lines since been rectified 8 dollars, and get on top of your finances to... It 's incredibly frustrating and they need to either monopolize the market well or let someone else over. The centerpiece for scams, making you the victim Then the Verify now under... On 9/3 and punch in the Ticketmaster App numerous times at other and... The wrong time the details of that order we needed new tickets when ours were.... Buy tickets when ours were scanned than Hold lines at 1PM Ticketfaster did not work you! Isitdownrightnow.Com helps you find whether the website you are trying to browse is just... Been trying on December 15, 2022 from 6 a.m. to now ( 1:30 p.m. ) order.
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