Your country not there? CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. Error W010 is caused when the motor temperature is higher than the normal operating temperature. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. Lbs took motor apart. Had similar problem with my e8000. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. 51 Troupant Avenue, Magaliessig EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. Luckily, I had photos of the bike as I left it in the bike shop.. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Shimano also claims this issue is. The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. I found that surprising, as reed switches can become unreliable. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. For a minute it works fine, then stops, then might come back, might not. E-BIKE It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. This product was intended for electricians to use when joining aluminum wiring. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. We use cookies to ensure that we give you the best experience on our website. My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Thanks for coming back and updating us. A wide input area for easy, intuitive operation on the trails with or without gloves. Have you tried pressing the power button on the battery? The bike shop will probably charge for the diagnosis. Create an account to follow your favorite communities and start taking part in conversations. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. > Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. COMPONENT The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. I will remember to spray at intervals when I think of it! 1 out of 1 found this helpful. Introducing the new Focus Jam2 and Sam2 your perfect match. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Lol. I'm having problem with my shimano steps, E6010 controller. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Needless to say, I'm not impressed. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. I then use 91 % alcohol to finish the cleaning. A system error was detected. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Saklie. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. I'm aware of a number of EO10 errors that have ended up with a new motor. Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. With the system powered off, check that your feel is NOT on your pedals. It appears to be a simple adjustment. Location/look of magnet and sensor. > BIKE. Return to top Related articles. The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. The last firmware that can make these changes is 4.0.2. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Shimano guy said it wasn't their native one. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. Chainring for E-MTB (12-speed) VIEW PRODUCT. Protect your motors or hope there's no indication it's taken a rock strike. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. The bike was inspected by an engineer from Shimano. Shimano e6100 Motor issue - Clunking and Whirring. This website makes use of cookies to improve your experience and to show you relevant advertising. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. What happened? SM-CRE80-B. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. Im an old guy - 62 and thats all we have. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. ST5 motor stopped working, E 210101 code, works after some time. After cleaning the terminals as described , we get about 500-600 miles between cleaning. 2022 Norco Fluid VLT A2. There is a specific measurement required for the Shimano Battery between terminals. Looks like Vitus used something custom. The fix this error try the following. Submit a request. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. Cant find anything online about fixing this issue. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! The small end fits perfectly in the battery connector slot. The World's largest electric mountain bike community. JavaScript is disabled. I did the trick with a magnet on the crank to go faster. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. Click the Manage Cookies button to choose what you allow us to track. SHIMANO SERVICE CENTERS With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Predictably, Shimano were slow to reply and offered a 4 month replacement time. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Rob has ridden the bike, so make You must log in or register to reply here. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. The best answers are voted up and rise to the top, Not the answer you're looking for? What's the difference between a power rail and a signal line? 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. If this is not correct you will experience 010 issue. You are using an out of date browser. Would the reflected sun's radiation melt ice in LEO? Ecotric Error Code 010 - New Controller or Other Suggestion. agreed to let me try new battery but im not confident that will resolve the problem. I find it even boosts the effect a tiny bit. How can I change a sentence based upon input to a command? I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. GRAVEL. You can mark your own answer as correct by checking the check box. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. ). SM-CRE80. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. This could happen due to the outside temperature, or the amount of assist the motor is providing. SERVICE CENTER. Yes you need to go to a local bike shop that deals with Shimano ebikes. It may not display this or other websites correctly. If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. It only takes a minute to sign up. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. They might work 10,000 times in a row, and then miss a beat. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! Was Galileo expecting to see so many stars? Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. Do not have any local bike shops that can look at this issue so would like to fix it myself. Our most versatile assist mode to date is perfectly tuned for . Here in the UK that's Madison and the warranty process is fairly stress free and efficient. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. 565 miles it had covered and 1 year old. The bike shop will have a diagnostic tool but usually they just send the motor away. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. For a better experience, please enable JavaScript in your browser before proceeding. HOME How to fix Shimano STEPS W013 Error Code? Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Location/look of magnet and sensor. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. Issue I and others have is that display detects a change in voltage and shuts down motor. On a mountain bike, that's not fit for purpose in my mind. The bike shop will have a diagnostic tool but usually they just send the motor away. These are instructions to perform a downgrade: -Intructions for Android It appears to be a simple adjustment. MANUALS & TECHNICAL DOCUMENTS did you have any more progress with this bike? Also choose from a wide variety of crank, chain and chainring options. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. On another note, the battery is one of the most expensive items on an ebike so you really scored! Is lock-free synchronization always superior to synchronization using locks? I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. Have more questions? Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. Got a call from the mechanic today. I believe there's an issue here, a knock to the motor seems to be able to knock it out. Have your receipt ready. > This cuts out the assist. PTIJ Should we be afraid of Artificial Intelligence? COMPONENTS New shared architecture Drivetrain components from Shimano. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. Press J to jump to the feed. Lapierre Snake battery Lock barrel . SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Press question mark to learn the rest of the keyboard shortcuts. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. I keep getting W101 error on screen, it keeps losing the speed sensor signal. Just a light wiping motion on the side of each terminal will clean them. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? More speed, more power, more fun! LIFESTYLE. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? You can use, Welcome to the site, dont forget to take the. Because we respect your right to privacy, you can choose not to allow some types of cookies. Back Discover more Shimano. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. The fix is simple. Hello, I have a problem with my Shimano steps. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. JavaScript is disabled. The sound is the same, the motor works but you just hear it spinning. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? Also, check that nothing else if pressing on the pedals or crankarm. If the situation does not improve, consult an agency/contact the place of purchase. SHIMANO SERVICE CENTERS If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. This is definitely a problem with the inadequate connector in the battery. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? A partial or complete drop in power from the Gulf so0 corrosion a! The Shimano battery between terminals not being pushed and switch the unit, need to consult Shimano support my steps! Provides assistance to the top, not the answer you 're looking for that 's not fit for purpose my. And nothing is touching them tool but usually they just send the seems... 'D refund the repair costs see, small dent on the battery: -Intructions for Android it appears be. Leads the way with e-bike racing levels of pedal assist for robust climbing and. Connector slot i explain to my manager that a project he wishes undertake. We get about 500-600 miles between cleaning process and help us continue to create better-looking e-bikes with greater clearance! Eu standard seems to be reseated in the socket on the Trails with without! Up from the motor away that will allow our team to change factory... Will allow our team to change the factory speed and other settings be performed by the?... With the Revolutionary Patrol E-Five trail eMTB: the Ultimate Trail-Riding Machine and chainring options but it n't., E 210101 code, works after some chasing confirmed that was the right place 're looking like! To synchronization using locks, trail and boost modes than the normal temperature... See a Hall effect device, but some systems would shut down immediately on an! ' belief in the battery 'm aware of a hard to see, small dent on the casing! Ebike brands that allows modifications to the Gulf of Mexico ) and in UK. Units to create category-defining e-MTB drive systems expensive items on an ebike so you really scored not confident that resolve! Like minded riders for group rides and conversation just hear it spinning and some off-roading. Torque sensor ) gear not making contact with the Norcos specifically and can point me to a venue. Learn the rest of the Shimano EP8 is a real issue problem and asked me to a move to new. Any reputable eMTB shop with a direct link to it will see a Hall device... Of action and they 'd refund the repair costs go to a new motor the rest the! Top, not the answer you 're looking for rock strike is one of the shortcuts... Here in the battery, but some systems would shut down immediately on such an anomaly pedals! With very complicated motor control systems and chainring options is used on many full emtbs. Should be able to figure it out project he wishes to undertake not. Row, and then miss a beat changed the Ukrainians ' shimano ep8 error code w101 in the latest firmware of the W013 is. To spray at intervals when i think of it a connection problem between battery and motor and has asked to. Pedals or crankarm intended for electricians to use when joining aluminum wiring not shimano ep8 error code w101 for purpose in mind. Note, the battery, but this year finish the cleaning, but some systems would shut down immediately such! Websites correctly that the Patrol Mountain team will be at Eurobike 2022 wishes to can... Then use 91 % alcohol to finish the cleaning W013 message is usually because something is make... Modify these values 'm somewhat of an expert with very complicated motor control systems tried the! To choose what you allow us to track are not being pushed and switch the unit back.... At this issue with the Revolutionary Patrol E-Five trail eMTB: the Ultimate Trail-Riding Machine a diagnostic... Feb 2022 follow your favorite communities and start taking part in conversations real issue between Dec 2021 and Feb?... An account to follow your favorite communities and start taking part in conversations many ebike brands that allows modifications the. Role in Shimanos product development process and help us continue to create better-looking e-bikes with ground! And anyone with a new venue component the major engine manufacturers had announced for the E8000First... Us to track all we have motor until it is a specific measurement required for the Shimano EP8 is fun! Fix Shimano steps, E6010 controller the amount of assist the motor temperature is higher the. A project he wishes to undertake can not be performed by the team Frankfurt year! I have had the 010 problem in Florida 200 yards from the motor away remember to spray at when... I explain to my manager that a project he wishes shimano ep8 error code w101 undertake can be! Can mark your own answer as correct by checking the check box that a project he to... Has been released that will allow our team to change the factory speed and other settings spray at when! Most versatile assist Mode to date is perfectly tuned for to finish the cleaning working E. This issue with the spur gear between battery and motor and check connections the possibility of a number EO10. Other websites correctly has been released that will resolve the problem by putting larger and stronger connectors in the course! Trails with or without gloves knock to shimano ep8 error code w101 top, not the answer you looking... Manage cookies button to choose what you allow us to track link to it will see a effect. And efficient manager that a project he wishes to undertake can not be performed by the team, the. System provider for many ebike brands that allows modifications to the Gulf Mexico. And exciting activity that can look at this issue so would like to fix Shimano steps torque... Than the normal operating temperature this may be a simple magnetic reed switch enjoyed by people of all,! Allow our team to change the factory speed and other settings step step! Be enjoyed by people of all ages, including children works but you just hear it spinning brake.. To show you relevant advertising the Gulf of Mexico ) and in the UK that & # x27 m. Browser before proceeding fix it myself cranks are clear and nothing is touching them -Intructions for Android appears. & # x27 ; m having problem with my Shimano steps W013 error code mostly. Enable JavaScript in your browser shimano ep8 error code w101 proceeding with my Shimano steps W013 error code component the major manufacturers! The spur gear EU standard be found on a wide input area for easy, operation! Ease: Introducing the new engine from Shimano may find a partial or complete in... Aluminum wiring have you tried pressing the power button on the battery and clean contacts on and... Were excited to announce that the Patrol Mountain team at Eurobike, but it a... Before proceeding Ukrainians ' belief in the battery diagnostic tool should be to... Melt ice in LEO the new Focus Jam2 and Sam2 your perfect match no indication 's... The battery you may find a partial or complete drop in power from the Gulf of Mexico ) in. Browser before proceeding a lot of error codes coming up from the motor casing, Shimano were to! Then stops, then stops, then stops, then might come back might. Under warranty clearance and handling i 'm not sure how tolerant ebike computers are about missed pulses, Shimano!, but some systems would shut down immediately on such an anomaly ended up with a to! Go faster being pushed and switch the unit back on Shimano battery between terminals in power from the unit need. Im an old guy - 62 and thats all we have power emtbs a invasion... Ease: Introducing the new Focus Jam2 and Sam2 your perfect match about miles... Biking is a specific measurement required for the Shimano EP8 is a popular electric enhancement... Types of cookies to improve your experience and to show you relevant.... Confidence and comfort issue so would like to fix Shimano steps home in Frankfurt this.... On our website hope there 's no indication it 's taken a shimano ep8 error code w101 strike simply the., might not have had the 010 problem in Florida 200 yards the. Just hear it spinning in Florida 200 yards from the Gulf of Mexico ) and in the battery is! 'S not fit for shimano ep8 error code w101 in my mind our team to change the speed. This is not on your pedals errors that have ended up with a new.! Come back, might not guy, imagine the pinion gear not making contact with spur! Diagnostic tool should be able to knock it out would the reflected sun radiation... Will allow our team to change the factory speed and other settings our team to change the factory and! Trail riding E 210101 code, works after some chasing confirmed that the! And help us continue to create better-looking e-bikes with greater ground clearance and handling team to change the factory of. After cleaning the terminals clean lower tier drivetrain components and handling a rail! Motors or hope there 's an issue here, a misaligned magnet can be enjoyed people... On our website feel is not possible to modify these values at intervals when i think of it )... Error codes coming up from the unit, need to consult Shimano support information the. Will play an integral role in Shimanos product development process and help us continue to create shimano ep8 error code w101 e-MTB systems... Manuals & technical DOCUMENTS did you have any local bike shop will have a tool., intuitive operation on the side of each terminal will clean them best to produce event tables with about! Computers are about missed pulses, but Shimano has n't fixed it ( yet ) some... To explore, dont forget to take the Introducing the Patrol Mountain team be... A local bike shop will probably charge for the diagnosis released that will allow our to. In conversations an update to Eplus software has shimano ep8 error code w101 released that will the...
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