Discover our top picks and the best online therapy to fit your needs and preferences. Adjusted EBITDA is estimated within $42-$50 million. The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. 990 Villa Street, Mountain View, CA US 94041. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Amwell is a telehealth company that connects people with healthcare professionals through a virtual care platform. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. What type of therapy are you looking for? BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. Healthline Media's new initiative, TRANSFORM: Future of Health, spotlights cutting-edge innovations that will change the future of health and wellness. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Q1. Any additional services offered are unique to that online therapy website. Also, we use third-party cookies to track your website behavior and target advertising. Once youve paid for your first month, week or quarter, BetterHelp assigns you an online room where you can exchange private messages with your counselor. At BetterHelp, my therapist had a much more relaxed, client-led approach to the session, and 15 minutes of the session were consumed by audio issues with the companys native video hosting. If you buy through links on this page, we may earn a small commission Heres our process. (2019). Our partners cannot pay us to guarantee favorable reviews of their products or services. Our team thoroughly researches and evaluates the recommendations we make on our site. Healthline only shows you brands and products that we stand behind. There are many pros when it comes to online or teletherapy. All rights reserved. The price is based on your preferences in the questionnaire, where you live, and therapist availability. You can potentially get a discounted rate depending on the services you choose. We include products we think are useful for our readers. Only Brightside takes insurance, which 30% of its users listed as an important factor for choosing the company. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. BetterHelp is part of Teladoc Health Inc.. Learn more about what to ask and what to expect in therapy. See where else they recently placed direct ads. This includes eating disorders and substance use disorders. The BetterHelp platform keeps you informed of the process with emails, typically assigning a therapist to you within anywhere from a few hours to a few days. . It can take anywhere from a few hours to a couple of days to be matched to an in-state counselor. It also offers couples and teen therapy, with free live weekly group seminars available. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. (2021). Learn 10 tips to make therapy really. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. Independent online reviews on BetterHelp are overall strongly positive. Along with BetterHelp, there are other online therapy services that offer services that could better align with your needs. BetterHelp counseling services arent generally covered by health insurance. Brightside also gives you the option of adding prescription medication to your plan for an extra $50 a month, while BetterHelp does not. For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. Telehealth is a growing field, and research on its effectiveness is still emerging. Gratzer D, et al. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. {{ tocState.toggleTocShowMore ? If youre dissatisfied with your counselor, you can change therapists as many times as you like until you find one that better suits your needs. You can receive therapy from BetterHelp for as long as youd like. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. Calm TV Spot, 'Do Nothing for 15 Seconds', Calm TV Spot, 'Train Your Mind' Featuring LeBron James, Grammarly TV Spot, 'Personal Proofreader', BetterHelp TV Spot, 'Robin, Amelia, James', BetterHelp TV Spot, 'Brings Counseling to People', This site uses cookies to provide you with a great user experience. Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing ineating behaviors, stress management, and health behavior change. You can also schedule video, phone or live chat sessions and access counseling services using four methods: BetterHelp counselors do not make official diagnoses or prescribe medications. BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. We avoid using tertiary references. Verywell Mind articles are reviewed by board-certified physicians and mental healthcare professionals. BetterHelp and Talkspace are both online therapy providers. BetterHelp allows customers to change therapists at any time and as many times as they find necessary. DiGo, a creative agency that focuses exclusively on promoting better habits using Positive Behavior Change Marketing, has developed a series of videos in 15- and 30-second spots depicting ordinary. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. She is also a registered yoga teacher (RYT-200) and a functional medicine certified health coach. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. Youll also have an opportunity to describe, in your own words, why youre seeking therapy. . Read our comparison of BetterHelp and Talkspace. Each therapist is also qualified and certified by their states professional board. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. Simone is the health editorial director for performance marketing at Verywell. Brightside uses Zoom to host all therapy sessions, and sends a Zoom link to your portal. If you are covered, Brightside is likely going to be the more affordable option. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. BetterHelp Learn More My Doubts About Online Therapy BetterHelp, Medical Insurance, and Paths to Counseling. She is a licensed social worker with clinical experience in community mental health. Therapists often rely on their clients body language to assess their emotions. Only Brightside can prescribe medication. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. Clients who live in remote areas or who have limited mobility or limited access to transportation may be more motivated to participate in online therapy, Zadeh says. Our Story It may not be as effective as a video session, but it is a realistic option. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. I also found BetterHelp customer service to be responsive and helpful. If you're not comfortable affirming my race and gender, you're not able to provide the support I need. BetterHelp gives you access to a network of thoroughly vetted, licensed, board certified, and experienced counselors who are available to help with a variety of mental health needs. I felt the counselor was a good match for me based on the issues I wanted to work on. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. To help get you started, heres a list of affordable mental health care options. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. She says that, while she didnt have many prerequisites for a therapist, she did feel that she was matched relatively well. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. You can choose to do your therapy sessions via video chat, phone call, live chat, or messaging similar to email. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. BetterHelps sessions are 45 minutes to an hour, and generally take a little more time settling in at the beginning and signing offat the end of the session. With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. All Rights Reserved. Ultimately, how BetterHelp measures up against its competitors will depend on your personal needs, preferences and what you hope to get out of your therapy experience. Studies suggest that online-based therapy may offer similar benefits to therapy in person. Our user survey demonstrates a similar opinion: 66% of BetterHelp users described the process of looking for a therapist to be easy or very easy, while only 57% of Brightsides users felt the same way. Content is reviewed before publication and upon substantial updates. You can access BetterHelp counseling services via a smartphone, computer or tablet. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. It offers counseling through online messaging, live chat, and video and phone sessions. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. Answer a few questions about your therapy goals to get started. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. If you want to apply for financial aid, youll do so during the sign-up process. The app will notify you of their response. BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. BetterHelp pairs users with licensed therapists for web-based therapy sessions. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. She listened to my issues without judgment or criticism. I had the option to schedule an appointment with him or choose a different therapist I decided to schedule, and Im really glad I did!, She says that she had the option to choose between a call, messenger, or video. Learn more about. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. BetterHelp isnt free. The cost ranges depending on your location and what treatment plan you opt for, but you can expect somewhere between $60 to $90 a week, billed every 4 weeks. Here are six types of therapy and the benefits of each. Alena is a professional writer, editor and manager with a lifelong passion for helping others live well. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. We dont publish any health content until our. BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. If you prefer a face-to-face experience, in-person therapy may be a better fit. With Brightside, you can also message your therapist, but the messaging platform is intended for scheduling and service issues rather than therapy itself. We can help! Here are the best places for guided meditation online in, If youre considering meeting with a psychiatrist but prefer remote visits, online psychiatry may be right for you. This process helps narrow down the options to get a therapist who best meets your needs. This may work well for you, or it may not. All the companys counselors have a masters or doctorate degree and possess at least 3 years and 1,000 hours of experience as mental health professionals. You may also begin registration by clicking the Get Started button in the top right corner of the site. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. If youre unable to afford it, you can apply for financial aid through the BetterHelp website. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. I felt my therapist was an excellent counselor and a good match for the issues that brought me to therapy. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. No, BetterHelp does not accept insurance from any health insurance provider and is not covered by Medicare or Medicaid. Text-based communication (texting and live-chat sessions) are a great way to take some of the anxiety out of starting therapy and help clients dive into the process, says James Imrie, the creative and marketing manager at BetterHelp. The company describes BetterHelp as the "largest online counseling platform worldwide," geared toward helping people dealing with issues "such as stress, anxiety, relationships, parenting,. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. Founded in California in 2013 by two ad-tech professionals, BetterHelp's goal is to remove some of the challenges related to traditional in-person therapy, including convenience, cost and stigma, and make remote counseling available to anyone, anywhere, anytime. However, in case an emergency arises during sessions, you will be required to give your contact details when you start therapy. BetterHelp includes an online journal thats yours and yours alone. See which other premium units they bought. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. A 2019 study assessed the effectiveness of BetterHelp for treating depression. Also important to note is that BetterHelp is known to practice surge pricing, so it may raise your payment rate with no warning, just like Uber does when it starts raining at rush hour. Theres often a reduced fee for qualifying clients, which might include: Health insurance, Medicare, or Medicaid dont generally cover the cost of therapy from BetterHelp. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. If youre someone who enjoys face-to-face conversation, you can also schedule a video session with your counselor. Marcelle ET, et al. Heres what youll do to get signed up. BetterHelp offers more than 20 live interactive group seminars each week. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. A: No, BetterHelp is not covered by insurance. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Health site. MediaRadar helps advertising sales teams reach the key decision makers at brands. BetterHelp does not take insurance, and clients pay out of pocket. Research on telehealth has shown it may be effective for people with many mental health conditions. Its also important to consider what you want included with your plan, if you intend to supplement your sessions with additional support. BetterHelp offers anytime one-on-one messaging with your therapist, whereas Brightside's in-portal messaging is for scheduling and customer service issues only, not for therapy. Our website services, content, and products are for informational purposes only. A subscription ranges from $60 to $90 a week, billed monthly. If youre in crisis or experiencing an emergency, call 911 for assistance. For $150 a month, you get unlimited access to a therapist. It does not prescribe any controlled substances such as Adderall or Xanax. Calm: How Do These Meditation Apps Compare? Im actually in another country and time zone as my therapist, and she makes it work.. The efficacy of synchronous teletherapy versus in-person therapy: A meta-analysis of randomized clinical trials. Last medically reviewed on February 6, 2023. Receive the help you deserve. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. With Brightside, there are no surprises: you can rely on the advertised rate to remain consistent. Sign up with BetterHelp and get matched to a therapist in less than 48 hours. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. Published March 13, 2019 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Products BetterHelp BetterHelp Membership Songs - Add However, I am just one personsome people might prefer BetterHelps more relaxed, client-led standard of therapy. Even if a therapy session is a videoconference, therapists generally only see from the shoulders up. account registration personal information. Therapy offers a broad array of benefits for all of us. Lin T, et al. Brightside is covered by insurance, and is in-network with several large insurance companies. Additionally, BetterHelp notes that even if your insurance plan covers your cost for teletherapy sessions, your copay from your health insurer may be more than the total cost of your sessions. A psychiatry session costs $249 for the initial visit, followed by $125 for each subsequent session. BetterHelp runs on a subscription model. BetterHelp works on a subscription basis and offers a 7-day free trial. During sign-up, there are low-income and student selections, and if you indicate the standard rate is prohibitive, you may be greeted with a pop-up or email offering you an even lower session rate, if it is available in your area. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. BetterHelp says employed therapists are licensed and accredited. A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. Psych Central only shows you brands and products that we stand behind. Healthcare professionals review articles for medical accuracy. In addition, web-based therapy offers users the chance to access a therapist from anywhere at any time of day or night and switch therapists to help you find the right fit. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. Online therapy offers a safe, secure way to interact with licensed therapists. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. The conversations are saved in the chat room, so youre free to reflect and reread whenever youd like. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. Because BetterHelp is a strictly online platform and does not have the ability to connect you with a therapist for in-person or face-to-face evaluations, official diagnoses or confirmation of diagnoses cannot be given, according to the company. Yes! Forbes Health adheres to strict editorial integrity standards. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. Theyll give you an authorization form to fill out before they can release your information. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. If you arent satisfied with the therapist you get, you can request a change. I had a hard time finding a therapist in my city, and I decided to give BetterHelp a try after seeing advertisements. Plus 13 Best Services for 2023, 7 Tips for Finding a Culturally Competent Therapist from Someone Who's Been There, 10 Best Places for Guided Meditation Online, The Top 9 Online Psychiatry Services for 2023, people without insurance (or who dont have mental health coverage) who are looking for an affordable way to access 24/7 mental health care, people looking for a per-appointment (not subscription) virtual service, $65$129 per week for therapy; $249 for initial psychiatry and $125 for follow-up sessions, people looking for 24/7 counseling that might be covered by insurance and that you can access via video, phone, or chat, insurance accepted, but limited mental health professionals, people who prefer to chat with a therapist only through text, anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling, your eating habits, including alcohol consumption, how you prefer to communicate with your therapist. BetterHelp is also not appropriate if youve been diagnosed with a severe mental illness, are seeking therapy under a court order or dont have a reliable internet connection. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. Accessed 6/29/2021. Overall, I would rate my experience with BetterHelp as excellent. For $109 to $129, you can receive counseling for a variety of different services: Amwells therapy services are not subscription-based, meaning you have to pay for each therapist visit. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. BetterHelp also notes that one of the advantages of e-counseling is that you can always look back at the messages youve exchanged with your therapist. It allows for more flexibility in scheduling, as clients have access to more specialists and can select the specialists who can work with their schedules.. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. BetterHelp automatically matches you with the counselor it determines is a good match. Internet-delivered cognitive behavioural therapy in the treatment of psychiatric illness. However, unlike certain in-person therapists, BetterHelps therapists cannot give an official diagnosis, prescribe medication, or meet a court order. However, some note that their insurance didnt cover their BetterHelp subscription cost. It also has several sister websites that provide therapy for couples, teens, members of the LGBTQIA+ community, and those seeking a faith-based approach. BetterHelp matched me with a therapist with more than 25 years of counseling experience who specialized in depression, anxiety and family conflict, as well as other areas of mental health and wellness. According to a 2019 study, online therapy can be effective for depression. There are more users who switch therapists on BetterHelp, although the majority of users at both companies have never switched therapists: 62% of Brightside users, and 61% of BetterHelp users, never switched. Youll be billed monthly. Our website services, content, and products are for informational purposes only. Spending just a few minutes a day on meditation can have big benefits for your mental health. Subscribers pay $60-90 per week after this trial period. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? Online therapy with a trained mental health professional is rarely free, but our picks for free mental health services can make it easier. I didnt use messaging, live chat or phone sessions for counseling, but my therapist advised me during each session that those options were available and encouraged me to use them. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. BetterHelp offers journal prompts that can help you get started in your journaling. Powell was matched with a therapist within a day. Learn more about how they compare. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. BetterHelp pairs users with licensed therapists for web-based therapy sessions. At the same time, resources for face-to-face mental health services werent readily available due to public health concerns. Follow along to find out more. The Forbes Health editorial team is independent and objective. Insurance covers both its therapy and psychiatry services. Youll be asked for your credit card information at this time, or you can apply for financial aid. The journal feature may be useful if you want to try writing down your thoughts and feelings.
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